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Refund Policy

This policy explains how refunds work for ConsultKit purchases and how to ask for one.

Last updated
9 October 2026
  1. Who handles refunds
  2. Credits
  3. How to ask for a refund
  4. Your legal rights

Who handles refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Refunds are handled under Paddle’s Refund Policy.

Credits

Credits that have been used are non-refundable.

How to ask for a refund

Request a refund from Paddle at paddle.net, or use the link in your Paddle receipt.

For questions about a charge, email support@consultkit.ai.

Your legal rights

Nothing in this policy limits your statutory rights as a consumer.

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