Who we are
ConsultKit is operated by Hinds Tech and Artificial Intelligence LLC, a limited liability company registered in the Sultanate of Oman under commercial registration number 1610432. Our business address is South Al Khuwair, Bousher, Muscat Governorate, PC 111, Sultanate of Oman. In these terms, "we", "us" and "our" mean Hinds Tech and Artificial Intelligence LLC.
These terms cover the website at www.consultkit.ai and the ConsultKit software (together, "the Service"). You can reach us at support@consultkit.ai.
Accepting these terms
By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.
The Service is for business use. If you use it on behalf of a company or other organisation, you confirm that you have authority to accept these terms for it, and "you" includes that organisation. You must be at least 18 years old to use the Service.
The Service
We may change the Service over time. If we remove a feature that is a material part of your plan, we will tell you in advance.
Your account
Give us accurate information when you sign up and keep it up to date. Keep your login details secure. You are responsible for everything done under your account. Tell us straight away at support@consultkit.ai if you think someone has used your account without permission.
Subscriptions and credits
The Service is sold as a subscription. Each subscription includes a set number of usage credits per billing period, and you can buy extra credits. Your plan, its price, its billing period and what it includes are shown before you pay.
Your subscription renews automatically at the end of each billing period until you cancel it. You can cancel at any time from your account or by emailing support@consultkit.ai. Cancelling stops the next renewal, and you keep access until the end of the period you have already paid for.
Credits have no cash value. They cannot be exchanged for money or moved to another account.
If we change the price of your plan, we will email you before the new price applies, so that you can cancel first if you wish.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Refunds are covered by our Refund Policy.
Acceptable use
You must not use the Service to:
- Break any law or infringe anyone else’s rights
- Send spam or unlawful messages
- Process personal data without a lawful basis
- Upload content you do not have the right to use
- Access another user’s data, or probe, overload or disrupt the Service
- Copy, reverse engineer or resell the Service without our written permission
We may suspend your account if you break these rules.
Your content and personal data
You own the content you add to the Service. You give us permission to store and process it only as needed to provide the Service.
If you add other people’s personal data to the Service, you are its controller and we process it on your behalf. You are responsible for having a lawful basis for that data, including any consent the law requires to transfer it outside Oman, and for giving those people any notice the law requires.
We process personal data in accordance with Oman’s Personal Data Protection Law and our Privacy Policy.
AI-generated content
Content generated by the Service is produced with AI and can contain mistakes. Review it before you rely on it or share it. You are responsible for how you use it. Nothing the Service produces is legal, financial or other professional advice from us.
Our intellectual property
The Service, its software and the ConsultKit name and brand belong to us. While your subscription is active, we give you a non-exclusive, non-transferable right to use the Service for your business under these terms.
Suspension and closing your account
You can stop using the Service at any time. To close your account and have your data deleted, email support@consultkit.ai.
We may suspend or close your account if you seriously or repeatedly break these terms, if a payment fails and is not resolved, or if we must do so to comply with the law. Where we reasonably can, we will warn you first and give you a chance to fix the problem.
Availability and liability
We work to keep the Service available and reliable, but we provide it "as is" and cannot promise it will be uninterrupted or error-free.
To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profits, revenue, business or data. Our total liability to you for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose.
We are not responsible for delays or failures caused by events outside our reasonable control.
You will compensate us for claims, losses and costs arising from content or personal data you add to the Service, or from your breach of these terms.
Nothing in these terms limits liability that cannot be limited by law.
Changes to these terms
We may update these terms. If a change materially affects you, we will email you before it takes effect. If you keep using the Service after that, the new terms apply.
Governing law and disputes
These terms are governed by the laws of the Sultanate of Oman. Any dispute arising out of or in connection with them will be settled by the competent courts of Muscat.
Nothing in these terms limits any mandatory rights you have as a consumer under the law of the country where you live.
Contact
Questions about these terms: support@consultkit.ai.